Cookie Policy

Cookie Policy for Sereni Travel Studio (PTY) LTD

This Cookie Policy explains how Sereni Travel Studio (Pty) Ltd (referred to as "we", "us", or "our") uses cookies and similar technologies to recognise you when you visit our website or use our services. It describes what cookies are, how we use them, and how you can manage your cookie preferences.

By accessing or using our website, you consent to the use of cookies as described in this Cookie Policy.

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. These files allow the website to recognise your device and store information about your preferences or previous interactions with the website. Cookies can be either “session cookies,” which are deleted when you close your browser, or “persistent cookies,” which remain on your device for a set period of time or until you delete them.

Cookies can be placed by the website you are visiting (first-party cookies) or by third parties, such as advertisers or analytics providers (third-party cookies).

2. How We Use Cookies

We use cookies for various purposes, including:

• Essential Cookies: These cookies are necessary for the operation of our website. They enable core functions such as security, network management, and accessibility. Without these cookies, the website may not function properly.

• Performance Cookies: These cookies help us analyse how visitors use our website, such as which pages are visited most often or if users encounter error messages. This allows us to improve the performance of our website.

• Functional Cookies: These cookies allow us to remember your preferences, such as your language choice, and enhance your experience on our website. For example, they can save your settings or preferences during and between visits.

• Targeting or Advertising Cookies: These cookies are used to deliver ads that are more relevant to you and your interests. They can also limit the number of times you see an advertisement, ensuring that you don't receive the same one repeatedly. They help measure the effectiveness of advertising campaigns.

• Social Media Cookies: These cookies allow you to share content from our website on social media platforms like Facebook, Twitter, and Instagram. They can also be used for social media features such as “like” or “share” buttons.

3. Third-Party Cookies

In addition to our own cookies, we may also use third-party cookies from partners like Google Analytics, social media platforms, or advertising networks. These third parties may use cookies to collect information about your online activities across different websites and devices in order to serve targeted advertisements or measure the performance of their services. We do not control how third-party cookies are used, and we encourage you to review their privacy policies for more information about how they collect and use your data.

4. Managing Cookies

You have the right to control how cookies are used on your device. You can manage your cookie preferences by adjusting the settings in your browser. Here are the steps to do so in common browsers:

Google Chrome:

1. Open Chrome.

2. At the top right, click More (three dots) > Settings.

3. Under Privacy and Security, click Cookies and other site data.

4. Choose your preferred settings:

o Allow all cookies

o Block all cookies

o Block third-party cookies in Incognito

o Block third-party cookies

Safari (Mac):

1. Open Safari and go to Safari > Preferences > Privacy.

2. Here you can choose:

o Prevent cross-site tracking

o Block all cookies

o Allow all cookies

3. To manage stored data, click Manage Website Data and remove unwanted data.

Mozilla Firefox:

1. Open Firefox.

2. In the top-right corner, click the three horizontal lines > Preferences.

3. Under Privacy & Security, choose Cookies and Site Data.

4. Adjust your settings for cookies, including blocking certain cookies or clearing them.

Microsoft Edge:

1. Open Edge.

2. In the top-right corner, click More (three dots) > Settings.

3. Under Privacy, Search, and Services, choose Cookies and Site Permissions.

4. Select your preferred settings for cookies.

For other browsers, please consult their help section for specific instructions. You can also adjust settings in your device to prevent cookies from being stored. However, please note that some features of our website may not function properly if cookies are disabled.

5. Consent to Use Cookies

When you visit our website for the first time, we will ask for your consent to use cookies. By continuing to use our website after the cookie notification has appeared, you agree to our use of cookies as described in this Cookie Policy. If you do not agree to our use of cookies, you can either adjust your browser settings to block cookies or leave our website.

6. Cookie Retention

Cookies have different lifespans, depending on their type. Session cookies are typically deleted when you close your browser, while persistent cookies are stored on your device for a longer period. You can manage cookie deletion through your browser settings.

7. Changes to This Cookie Policy

We reserve the right to modify or update this Cookie Policy at any time. When we make changes, we will post the revised policy on our website and update the "Last Updated" date at the top of this Policy. Your continued use of our website after any changes to this Policy will constitute your acceptance of those changes.

8. Contact Us

If you have any questions or concerns about this Cookie Policy or our use of cookies, please contact us at:

Sereni Travel Studio

Email: neil@serenitravel.com

Phone: +27(72) 480 2595

Address: The Old Foundry, 1 Sand Hill Rd, Green Point, Cape Town, 8001

By using our website, you acknowledge that you have read and understood this Cookie Policy.